This Privacy Policy explains how AutoAttend ("AutoAttend", "we", "us", or "our") collects, uses, discloses, and protects personal information when you visit this website, submit an enquiry, or otherwise communicate with us. It applies to this website and does not govern information processed under a separate client agreement.
Information we collect
We collect information that you choose to provide through the enquiry form or other communications. This may include your name, work email address, company, website, country, role, organization type, number of locations, requested service, technology stack, budget range, timeline, project description, referral source, and any other information included in your message.
When you use the website, we may automatically receive limited technical and usage information, including your browser or device type, user agent, pages visited, referring page, source URL, campaign parameters, request times, and interactions with website links or forms. For abuse prevention and rate limiting, we store a cryptographic digest derived from the submitting IP address rather than the raw IP address in the enquiry record. Hosting and security providers may independently process network information in their logs.
How we use information
We use personal information to:
- respond to enquiries and assess potential projects;
- communicate about our services and requested follow-up;
- operate, maintain, troubleshoot, and improve the website;
- measure website and service-page activity when analytics is enabled;
- detect spam, fraud, abuse, and security incidents;
- maintain business, tax, and legal records; and
- comply with applicable law and enforce our legal rights.
Depending on the circumstances, we process information with your consent, to take steps requested by you before entering into a contract, to perform a contract, for legitimate business purposes, or to comply with legal obligations. You may withdraw consent for future processing where consent is the applicable basis, without affecting processing already carried out.
Analytics, cookies, and similar technologies
The website may use essential cookies or comparable technologies for security and core functionality. If configured, we may use Plausible Analytics, Fathom Analytics, or Google Analytics to understand aggregate website activity and interactions. The information collected, use of cookies, and available controls depend on the configured provider and its practices. You can restrict cookies through your browser settings, although doing so may affect some website functionality.
The enquiry form may use Cloudflare Turnstile to distinguish legitimate submissions from automated abuse. Turnstile may process device, network, and interaction information under Cloudflare's applicable privacy terms.
How we share information
We may disclose personal information to service providers that support website hosting, databases, email delivery, cloud storage, analytics, security, spam prevention, and technical operations. These providers process information for the services they supply to us and are subject to their contractual and legal obligations.
We may also disclose information to professional advisers, regulators, courts, law-enforcement authorities, or other parties when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or establish or defend legal claims. If our business or assets are reorganized, financed, sold, or transferred, relevant information may be disclosed as part of that transaction subject to appropriate safeguards.
We do not sell personal information or disclose it to third parties for their independent direct-marketing purposes.
International processing
AutoAttend is governed from India, while our visitors, clients, infrastructure, and service providers may be located in other countries. Information may therefore be processed outside your country of residence. Where required, we use contractual or other appropriate measures intended to protect information transferred internationally.
Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to an enquiry, evaluating or managing a business relationship, maintaining records, resolving disputes, enforcing agreements, meeting legal obligations, and protecting the website. Retention periods vary according to the nature of the information, the relationship, and applicable requirements. We may retain de-identified or aggregated information where it no longer identifies an individual.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
Subject to applicable law, you may have the right to request information about our processing, access or correct your personal information, request deletion, withdraw consent, and raise a grievance. We may need to verify your identity and may retain information where permitted or required by law. You may also opt out of non-essential communications by following the instructions in the message or contacting us.
Children's privacy
This consultancy website is intended for childcare organizations and business professionals, not for children. We do not knowingly request personal information directly from children through this website. Please do not submit a child's personal or health information through the general enquiry form.
External links
The website may link to client, partner, social-media, scheduling, or other third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
Changes to this policy
We may update this Privacy Policy to reflect changes in our website, services, providers, or legal obligations. We will post the revised policy here and update the effective date. Material changes will be communicated through an additional notice when required by law.
Contact us
For privacy questions, requests, or grievances, contact AutoAttend through our contact form.