Features

Primary features of our phone system

Number of your Choice

Choose a number of your choice from our huge collection of phone numbers. We have numbers from over 44 countries

Call Recording

Ask the caller to leave a voice mail and get notified about the recording via email

Call Forwarding

Transfer a call received on your IVR. You can choose to make an announcement before transferring the call

SMS To Caller

Allow callers to receive a preconfigured text message with a press of a button

Bring Your Own Number

Have your own number at Twilio ? Just plug it into our IVR. No monthly charges or hidden costs

Browser Dialer

Call your friends & family all over the world directly from the browser. You get to choose your caller id from the list of your phone numbers.

Call History And Analytics

Get detailed call logs and analytics. Learn about the options frequently chosen by the callers

Multilevel IVR

Configure submenus and let your caller navigate between menus with a press of a key

Text To Speech

Enter a few words and hear our IVR convert it to voice and play it back to the caller

Call Whisper

Configure a whisper text to be played to the person who is accepting the forwarded calls. This feature is useful for the person to understand the context of the caller.

Additional Features

Business Hours

Restrict your IVR behavior to specific business hours. You can configure the time you work in advanced settings. Calls received outside this time frame can be configured separately.

Multiple Languages with Accents

We support multiple languages including English, Spanish, French. Different accents for English is also available. By default, all text to speech are selected with English(US) setting.

Hunt Groups

Distribute the calls received on a number to a group of people. You can ring them either simultaneously or sequentially. If none answer, we take a voice mail from the caller.

Do Not Disturb

Suspend calls temporarily with Do not disturb option. Turning it on, will reject all incoming calls. Rejected calls will not be billed.

Professional Greeting

Announce a pre-configured greeting to your caller. It can be a simple audio recording or an announcement that converts text to speech.

Fax

Send and receive fax from anywhere using our phone number. You can view and save the faxes received as pdf documents.

Users

Create user accounts for your employees. Transfer calls to them directly from the IVR. Set user privileges to control the sections that they can access in the website.

Need help in setting up your phone system ?

Are you having trouble understanding and setting up your phone system ? We can have it all cleared up over a 15 minute Skype call. Choose your own convenient time slot.

Schedule a Call